Privacy Policy
Effective Date: March 25, 2025
At Baral Brothers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our services, including our restaurant, grocery store, and other related services (collectively referred to as the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Services:
a. Personal Information
When you interact with our Services (whether through visiting our restaurant, shopping at our grocery store, using our website, or engaging with our customer service team), we may collect the following types of personal information:
- Identity Information: Name, address, phone number, email address, and other contact details.
- Payment information: Credit card details, billing information, and transaction history for purchases made through our services.
- Account Information: If you create an account with us, we may collect a username, password, and other necessary credentials.
- Demographic Information: Age, gender, and preferences related to our products and services (for example, food preferences in our restaurant or grocery store).
b. Non-Personal Information
In addition to personal data, we may collect non-personally identifiable information such as:
- Data Usage: Information about how you interact with our website, apps, or physical services, including page views, transaction history, and interactions.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, such as remembering your preferences or tracking website analytics.
2. How We Use Your Information
Your data allows us to maintain and improve our services. Specifically, we use your information to:
Service Delivery
To fulfill your orders, reservations, and requests for our restaurant, grocery store, or other services.
Payments
To securely process payments for transactions made through our services.
Service Improvement
To enhance the quality and functionality of our services based on user feedback and usage patterns.
Communication
To send you promotional offers, service updates, or other communications relevant to your interests, provided you have consented to receive such communications.
Legal Requirements
To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
Service Providers
We may share your information with third-party vendors and service providers who assist us in operating our business, such as payment processors, delivery services, and website hosting providers.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Legal Obligations
We may disclose your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Data Security
We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access and update your personal information. If any information we hold is incorrect or incomplete, please let us know, and we will update it.
- Deletion: You may request that we delete your personal information. Please note that we may retain certain information to comply with legal obligations or for legitimate business purposes.
- Opt-Out: If you no longer wish to receive promotional emails from us, you can unsubscribe using the link provided in the email or by contacting us directly.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Baral Brothers
338-0012 Saitama, Chuo Ward, Oto 1-34-10, Saitama, Japan
Disclaimer:
This Privacy Policy is for general informational purposes only. Please consult with legal professionals to ensure compliance with local laws, including GDPR, CCPA, or any other relevant regulations applicable to your region.